TERMS OF SERVICE

1. GENERAL

These Terms of Service apply to all users of the site, including customers, browsers, and merchants. We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes your acceptance of the new terms.

2. PRODUCTS & PRICING

All prices are listed in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to modify prices at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of products.

We make every effort to display accurate product colors and images, but we cannot guarantee that your monitor will display colors accurately.

3. ORDERS & PAYMENT

By placing an order, you confirm that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

All payment processing is handled securely by Shopify Payments. We do not store your payment card details.

4. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss and title for products pass to you upon delivery to the carrier. See our Shipping Info page for full details.

5. RETURNS & REFUNDS

Returns and exchanges are subject to our Returns Policy. Refunds are issued to the original payment method only. We reserve the right to deny returns that do not meet our policy requirements.

6. INTELLECTUAL PROPERTY

All content on this site — including text, graphics, logos, images, and software — is the property of Frozen Fists and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.

7. PROHIBITED USE

You agree not to:

• Use the site for any unlawful purpose
• Transmit any harmful, offensive, or infringing content
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or collect data from the site
• Impersonate Frozen Fists or any of its employees

8. DISCLAIMER OF WARRANTIES

This site and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Frozen Fists shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the site or products, even if advised of the possibility of such damages.

10. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of the Province of Manitoba, Canada, without regard to conflict of law principles.

11. CONTACT

Questions about these Terms of Service can be sent to team@frozenfists.com.